Frequently Asked Questions

We proudly serve the East Valley and surrounding areas, including Gilbert, Mesa, Chandler, Tempe, Scottsdale, Queen Creek, and other communities within 25 miles from Gilbert. If you're not sure if we service your area, just give us a call or text!

Superstition Home Services is not a licensed contractor.

We aim to do clean, careful work and will discuss any concerns directly. Specific terms depend on the project scope and will be agreed before work begins.

Real reviews will be added after launch once customers give permission. For now, use the portfolio page to see project-photo proof and examples of completed work.

We focus on small, well-scoped handyman, punch-list, make-ready, hardware, trim, caulking, fixture-swap, faucet/disposal, running-toilet, door, cabinet, and finish-detail tasks. If a project is outside that scope, requires permits, or needs a specialty trade, Scott will say so.

We provide project-based quotes for most jobs, which gives you a clear understanding of the total cost upfront. For smaller repairs or projects with uncertain scope, we may charge an hourly rate. We'll always discuss pricing with you before starting any work.

Every project is unique, so pricing varies based on the scope of work, materials needed, and complexity. We provide free quotes and will give you a clear estimate before we start. There are no hidden fees or surprise charges.

Yes! We provide free, no-obligation quotes. Simply text us photos of your project or give us a call to discuss the details, and we'll provide an accurate estimate.

Projects that require permits or specialty trades are outside the launch scope. Scott can help identify that boundary during quoting, but those jobs should go to the appropriate licensed trade or contractor.

Text photos, location, and a short scope description for the fastest estimate review during business hours. Scott will confirm fit, questions, or next steps based on the project scope and calendar.

Our regular hours are Monday - Friday: 7:00 AM - 6:00 PM. Weekend appointments are available by request. Call or text for weekend availability

Scheduling depends on scope, location, and calendar availability. Text photos, location, and a short description so Scott can confirm fit and next steps.

It depends on our current schedule and the scope of your project. For smaller jobs, we can often schedule within a few days. Larger projects may require more lead time. We recommend contacting us as soon as you know you need work done.

Weekend appointments are available by special arrangement. Call or text for weekend availability We understand that weekends may be more convenient for some customers, and we'll do our best to accommodate your schedule.

For the fastest response, text us at (480) 531-1226! You can send photos of your project directly via text. You can also call us during business hours or send an email to scott@superstitionhomeservices.com.

For most projects, we prefer that someone is home, at least at the beginning and end of the job. However, we can work with you to find arrangements that suit your schedule. We treat every home with respect and care, whether you're there or not.

Absolutely! We always clean up our work area and leave your home as clean (or cleaner) than we found it. We use drop cloths to protect your floors and furniture, and we haul away any debris from the project.

We accept cash, checks, and all major credit cards. Payment is typically due upon completion of the work, and we'll provide you with a detailed invoice.

Project expectations and any follow-up terms are handled clearly before work begins. If a task requires a licensed contractor, permit, or specialty trade, we will say so.

We can handle it either way! We're happy to purchase materials on your behalf (included in the quote) for convenience, or you can purchase materials yourself if you prefer to select specific brands or have existing supplier relationships.

Yes! We can match existing paint colors and wall textures. For paint, we can take a sample to get an exact color match. For wall textures, we'll do our best to blend repairs seamlessly with your existing finish.

If we discover additional issues during a project, we'll stop and discuss them with you before proceeding. We'll explain what we found, why it needs attention, and provide a quote for the additional work. You'll never be charged for work you didn't approve.

Yes, we handle both interior and exterior projects. From indoor repairs and installations to outdoor fixtures and minor exterior work, we've got you covered.